Game Shopping Statement
Official Statement on Live-Stream Shopping Games
Cross-Border E-Commerce Platform
Dear Customers,
Welcome to our cross-border e-commerce platform! We specialize in an innovative "live-stream + gaming + shopping" model designed to deliver excitement and surprises. Before participating, please carefully read and fully understand the following terms. Your engagement implies that you have read, understood, and accepted all provisions of this statement.
Ⅰ. Core Concept: Surprise Shopping, Fun Experience
Our live-stream sessions combine product showcases with interactive games. Your purchase grants you the opportunity to participate in a specific game, where the outcome determines the product you receive. The appeal of this model lies in the randomness of products and the entertainment value of the games, offering a unique experience distinct from conventional shopping.
Ⅱ. Game Nature: Transparency & Luck-Based
Element of Chance: We explicitly state that all game results involve randomness and luck. While games are designed to be fair, outcomes are not solely skill-based. Please participate with a focus on enjoyment.
Transparent Process: All games are conducted openly and transparently via live broadcast, subject to real-time viewer supervision. We guarantee no manipulation of results.
Ⅲ. Product Description: Blend of Randomness & Choice
Random Products: Most items awarded are randomly assigned. We ensure all products are genuine and qualified, with values matching or potentially exceeding your participation fee. Specific styles, models, or colors remain uncertain, adding to the surprise.
Partial Selection: In certain games, limited choices (e.g., category or price range) may be offered, though final items may still involve randomness. Specific rules are announced by the host during streams.
Ⅳ. Eligibility: Adults Only
This shopping game is restricted to participants aged 18 or above. Users under 18 may view content only under parental/guardian guidance and must not place orders. We assume all participants meet age requirements and possess full civil capacity.
Ⅴ. After-Sales Policy: No Refunds Except for Defects
Your payment covers a gaming experience and the chance to receive a random product.
General No-Refund Policy: Once payment is completed and the game concludes, the transaction is final. Refunds, exchanges, or compensation are not permitted except in these cases:
Received products have quality defects (excluding personal preference issues);
Products significantly deviate from the game-result announcement;
Errors caused by our platform.
Resolution Process: For eligible cases, contact customer service within 24 hours of receipt with evidence (e.g., photos/videos). We will resolve issues per applicable laws and platform rules.
Ⅵ. Important Notes: Rational Participation & Risk Awareness
Consume rationally: Participate based on your financial capacity, and avoid addiction.
Acknowledge risks: Participation implies acceptance of inherent randomness and uncertainty.
Right to interpret: Our platform reserves the final right to interpret this statement and may adjust or terminate activities within legal frameworks.
Thank you for your understanding and support! We wish you an enjoyable experience and delightful surprises!
Platform Operations Team
September 25, 2025